Warranty & Loyalty Management

Digitize warranties, centralize receipts, and engage customers with smart loyalty and real-time insights all in one seamless platform.

Challenges in Traditional Warranty Systems

Paper-based warranties create friction for consumers and inefficiencies for businesses, including lost documents, forgotten renewals, and limited insights.

Lost or Damaged Documents

Physical warranty papers and receipts are easily lost, faded, or destroyed, making claims impossible to verify and taking up storage space.

Poor Coverage Tracking

Users forget to renew extended warranties (e.g., 3+2 years), and businesses lack visibility into active coverage.

No Warranty Transfer

Warranties tied to user ID (e.g., OIB) can't be transferred on resale, leaving new owners without coverage.

Manual & Slow Claims

Claims require physical proof, manual checks, and long processing times, hurting customer satisfaction.

Fragmented Loyalty Programs

Multiple loyalty apps/cards per store reduce engagement, and users feel unrecognized as loyal customers.

No Customer Insights

Businesses lack data on sales trends, customer demographics (age, gender, location), or product performance for targeted advertising and quarterly comparisons.

Hard to Find Services

Users struggle to locate authorized services and stores, and businesses miss EU Digital Product Passport preparation.

End-to-End Digital Warranty & Loyalty Solutions

DigiWarranty eliminates paper, saves time, increases revenue, and provides full business insights through a digital platform.

Centralized Warranty Management

Replace paper with secure digital warranties. Users store, view, and transfer coverage in one app.

  • Automated warranty activation at point of sale
  • Instant access via customer QR code
  • Seamless ownership transfer for resale
  • Notifications for expiration, renewals, and claims

Unified Loyalty & Rewards

Break down loyalty silos with a cross-partner rewards system that drives repeat purchases.

  • Points earned per brand and redeemable across partners
  • Targeted offers based on purchase history
  • Cross-store revenue sharing for partner networks
  • One QR code for all loyalty programs

Instant Claim Validation

Reduce fraud and processing time with instant digital verification at service centers.

  • Staff scan customer QR to view active coverage
  • Automated eligibility checks
  • Real-time claim status updates
  • Receipt scanning with AI for past purchases (recently developed)

Proactive Customer Engagement

Turn passive warranties into active relationships with smart notifications and campaigns.

  • Auto-alerts for expiring warranties
  • Personalized renewal offers
  • Location-based promotions and service reminders
  • Discount view with filtering by categories (recently developed)

Designed for Your Role

DigiWarranty adapts to the needs of users, retailers, manufacturers, and distributors.

End Users

Store warranties digitally, scan receipts, transfer coverage on resale, and get renewal alerts in one app.

Retailers

Digitize POS receipts, reduce fraud, improve retention with loyalty points, and gain sales analytics.

Manufacturers

Create warranty templates, track product lifecycles, monitor trends, and prepare for EU Digital Product Passport.

Distributors

Pre-fill warranties, integrate with POS/e-commerce, and support partners with data insights.

The DigiWarranty Platform

A secure, scalable, multilingual (HR + EN) digital infrastructure for warranty management.

GDPR & EU Compliance

Fully GDPR-compliant with granular access rights and organizational data segmentation:

  • Hashed personal identifiers
  • Encrypted data-at-rest and in-transit
  • Role-based access control
  • Prepared for EU Digital Product Passport standards

Integration & Connectivity

Connect easily with existing systems:

  • Real-time/batch sync via REST API, CSV/JSON
  • Secure API tokens per organization
  • Webhooks for automation (e.g., claims, renewals)
  • POS and e-commerce plugins

Ready to Transform Your After-Sales Experience?

Join leading brands using DigiWarranty to reduce costs, increase loyalty, and unlock data-driven insights.