Delete Your Account and Data
Last updated: July 2026
Which app this applies to
This page explains how to request deletion of your account and associated
data for the DigiWarranty mobile app
(Google Play package app.digiwarranty.customer), operated by
G SOFT, obrt za usluge, vl. Elid Garazlic.
How to request deletion
You can request account and data deletion in either of these ways:
- By email (available to everyone): send a message from the email address registered to your account to support@gsoft.hr with the subject “Delete my account”. We use your sender address to verify the request.
- In the app: open DigiWarranty and go to Settings → Account deletion request → Request account deletion, then confirm. Your receipts are prepared and emailed to you before final deletion.
What data is deleted
Once a deletion request is verified, we permanently remove:
- Your account profile (name, email address, login credentials);
- Saved deals, favorites and tracked warranties;
- App preferences and settings;
- Push notification / device tokens.
What we may retain
We may retain a limited amount of data only where the law requires it — for example transaction or invoice records kept for the statutory retention period. Such data is minimized, access-restricted, and deleted once the legal obligation ends. We may also keep anonymized or aggregated statistics that can no longer identify you.
How long it takes
We complete verified deletion requests within 30 days. If any data must be retained for legal reasons, we will tell you what and for how long.
Contact
For any questions about deleting your account or data, contact us at:
- Email: support@gsoft.hr
- Controller: G SOFT, obrt za usluge, vl. Elid Garazlic
- Website: https://gsoft.hr