B2B for Manufacturers

See real sell-through and automate warranty operations.

Track product performance across partners, standardize warranty templates, and prepare for EU compliance requirements.

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Manufacturer outcomes
Sell-through visibilitySKU and region-level reporting.
Claim process controlTemplates, statuses, and SLA tracking.
DPP readinessCompliance document handling in one platform.

Manufacturer outcomes you can track

Backed by current manufacturer dashboard, product, warranty, support, and compliance modules.

Sell-through visibility

  • Use manufacturer dashboard plus transaction stats, demographics, and progress.
  • Inspect product-level insights and product transaction history.
  • Analyze retailer/distributor/venue performance from manufacturer context.

Warranty and claims control

  • Manage warranty template types and active warranty views.
  • Track and update support claims in dedicated support endpoints.
  • Monitor claim throughput with status-driven workflows.

Compliance operations

  • Create, update, and share compliance documents.
  • Run import/export jobs for product and catalog data.
  • Operate integration credentials and webhook tests per integration.

How it works for manufacturers

1. Govern products and channel data

Maintain product catalog, inspect transaction rollups, and monitor partner activity.

  • Maintain manufacturer catalog with controlled product and metadata updates.
  • Review partner-level performance by retailer, distributor, venue, and SKU.
  • Use product insights and transactions to spot regional demand shifts early.

2. Standardize warranty and support

Configure warranty templates, manage active warranties, and handle claims from one flow.

  • Define warranty template types once and apply consistently across products.
  • Track active warranties, expiry windows, and claim statuses in one pipeline.
  • Reduce manual claim handling with linked receipt, item, and ownership context.

3. Keep compliance ready

Store and share compliance documentation while syncing with integration channels.

  • Store regulatory and product compliance documents in a structured library.
  • Share and version compliance artifacts by partner or market as needed.
  • Keep imports/exports and integration channels aligned with compliance operations.

Capabilities included today

Manufacturer modules

  • Dashboard, retailers/distributors/venues, and analytics endpoints.
  • Products API with search, details, insights, and transactions.
  • Discount management for manufacturer-owned promotions.
  • Product approval workflow for scanned-bill virtual product matching.

Warranty and support stack

  • Warranty templates CRUD and template metadata endpoints.
  • Active warranty and warranty category/item lookup support.
  • Support claims list, stats, and update actions.
  • Integrated lifecycle from transaction to post-sale support.

Integrations and controls

  • Integrations CRUD with credential rotation and webhook testing.
  • Import/export job APIs for operational data movement.
  • Compliance document management with share actions.
  • Settings module with API token regeneration.

Pricing that scales with your venues

Start free, add venues as you grow, and move to usage-based when volume takes off.

Free

Starter

€0/month

1 physical + 1 online venue. Perfect to pilot offers and warranties.

  • Discounts/offers hub with engagement counters.
  • Customer and item insights (capped SKUs/transactions).
  • Basic warranties/support workflows.
  • Community support; no custom integrations.
  • Comms (email/SMS/push) and AI-assisted receipt extraction are usage-based.
Growth

Multi-venue

€250/addl. venue

Includes up to 3 venues; add more as you expand.

  • Everything in Starter plus full analytics and warranties.
  • Offers/discounts, campaigns, and venue-level secrets.
  • Integrations and webhook tests with email support.
  • Included comms & AI extraction credits; usage-based beyond.
Cross-border

Multi-region

€350/addl. venue

First country + 3 venues included; localized for new regions.

  • Localization, compliance docs, and multi-country settings.
  • All Growth features with priority support/SLA.
  • Cross-border offers, analytics, and warranties.
  • Included comms & AI extraction credits; usage-based beyond.
Scale

Usage-based

€1000/month + transactions

Unlimited venues; tiered per-transaction pricing with volume discounts.

  • All Multi-region features plus dedicated onboarding.
  • Priority support/SLA and custom integrations.
  • Volume pricing for transactions and comms.
  • Generous AI extraction and comms credits; usage-based beyond.

Campaigns/emails/SMS/push and AI-assisted receipt extraction are usage-based across all plans. Add-on venue fees apply where noted.

Run your entire post-purchase experience from one platform.

Bring retailers, distributors, and manufacturers into one consistent data and warranty workflow.

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